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Operations Management

Operations Management covers a complex range of business activities associated with the coordination of resources and the effective delivery of products and services to global customers. As firms look to new business models to reduce costs, improve revenues, and meet the increasing demands of their customers, extending operations management globally is a core competency for competing in the 21st century, and a valuable skill for executives.

The Operations Management (OM) concentration is flexible. Whether you wish to pursue a role focused on operations or seek to develop broad-based expertise to support a career in consulting, entrepreneurship, digital commerce, sustainable enterprise, marketing or finance. Many students take on a dual concentration — OM and another related to their interests.

As a student in the OM concentration, you’ll benefit from active participation in the Operations Management Club and faculty, many of whom have substantial industry experience. After completing the OM concentration, you’ll have developed a portfolio of skills to drive competitive advantage through operations management.

Operations Management Concentration at a Glance (PDF)

"The state-of-the-art operations management techniques we teach empower students to make informed decisions that enhance financial performance and customer satisfaction. Creating resilient supply chains, optimizing e-commerce or healthcare delivery systems, integrating AI into processes, and innovating climate solutions are just a few exciting operations management paths. Regardless of chosen career path, whether it be operations, consulting, sustainable enterprise, marketing, technology, entrepreneurship, healthcare, or finance, students greatly benefit from the operations management perspective."

Nur Sunar Associate Professor of Operations and Sarah Graham Kenan Scholar

I’m interested.

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