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Customers would rather hold the line than get callbacks, UNC Kenan-Flagler researchers show.
Professor Mahka Moeen uses historical cases to draw a roadmap for innovation when governments need to solve critical challenges.
Professor Olga Hawn wanted to know if a CSR track record makes it easier for BRICS companies to make cross-border acquisitions.
Technology and our desire for autonomy are forces in the changing world of work.
Go ahead and have that extra cup of java– it might just help you act ethically at work. Caffeine could help sleep-deprived workers resist unethical influen...
Professor Ovul Sezer's research shows that if you have good news, share it. It’s good for your relationships.
When you check the weather forecast, you might not realize that sunny skies aren’t good for productivity – or that they promote risk taking by investors.
The hashtag has become a potent rallying cry for racial justice online, but U.S. trademark law hasn’t caught up.
PhD student RJ Niewoehner talks about his research, including how its findings might provide valuable knowledge related to COVID-19.
Professor Katrijn Gielens’ research gives strategies for meeting shoppers’ needs and driving sales revenues.
Professor Elad Sherf explores obstacles to fairness and tactics you can use to overcome them.
Try multitasking. Research by Shimul Melwani and Chaitali “Tali” Kapadia (PhD ’17) shows it can boost your creativity.
Professor Katrijn Gielens analyzed grocery prices at U.S. supermarket chains and found Lidl’s competitive price-cutting effect continues to pressure retailers to drop prices.
How much is it worth to invest in customer satisfaction? What impact does it really have on your cost of selling?
A change in leaders can prompt teams to reconsider what they’re doing and let go of unproductive strategies.
