Wendell Gilland is a professor of operations, technology and innovation management. He is an award-winning teacher of operations management and such special topics as supply-chain management, response-time management and models used to guide operations decision making. His research focuses on the performance improvement gained by using multiple customer priorities, products designed for multiple markets, and multiple channels of distribution.
Dr. Gilland brings valuable industry experience to his academic career. He worked at Monitor Company, the consulting company founded by Michael Porter to apply his business strategy frameworks to the strategic planning process of Fortune 500 clients. Dr. Gilland also worked at CSC Index, the consulting firm led by Jim Champy and Michael Hammer that pioneered business process reengineering. Through his experience with these firms and subsequent independent consulting projects, he has worked in a variety of industries and companies, including Apple Computer, Eastman Chemicals, Intel, Caterpillar, Hoechst-Celanese, Matsushita, Nationwide Insurance, Sony, State Street Bank and Tektronix.
He received his PhD and MBA from Stanford University and his AB from Harvard University. |
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