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Community Conversations

North Carolina is an ideal case study for settlement fund allocation due to its diverse characteristics: 100 counties that include both urban and rural areas, unique geographic features such as mountains and oceanfront, and a wide range of demographics and cultures. With 85% of settlement funds directed to local governments and supported by a robust Memorandum of Agreement (MOA) and comprehensive fund tracking resources, North Carolina can offer valuable insights that may be applicable to other states and communities with similar features.

In 2024, our teams at the Center for the Business of Health and NCGrowth actively engaged with communities across North Carolina to better understand how local governments are utilizing settlement funds during this early distribution phase, we held in-person meetings with local government employees, health professionals and service providers, concerned citizens, small business owners, and more.

Our goal was to identify challenges, best practices, ideas, and resource needs for effective community decision-making regarding the settlement funds, all informed through community dialogue.

Communities we’ve connected with and learned from

Community Opioid Indicators

Explore relevant opioid indicators of the communities we met with.

Challenges expressed by communities

The communities we engaged with identified several challenges in their efforts to address opioid use disorder (OUD) and substance use disorder (SUD). These challenges span from logistical issues in healthcare delivery to political and social barriers. Understanding these obstacles is crucial for developing effective and sustainable solutions that meet the specific needs of each community.

Emerging best practices

Through our discussions with various stakeholders, several best practices have emerged that are making a positive impact. These practices include innovative approaches to treatment and prevention, successful partnerships with healthcare organizations, and strategies to engage and inform the community. Sharing these practices can help other communities implement effective solutions tailored to their unique circumstances.

Requests from communities

The communities have expressed specific needs and requests to better support their efforts in managing and mitigating the impact of the opioid crisis. These requests include additional resources, support for innovative programs, and enhanced collaboration among stakeholders. Addressing these requests can lead to more effective use of settlement funds and improved outcomes for those affected by OUD/SUD.

Our methodology

Here we detail the process of convening communities and engaging stakeholders to gather valuable insights. This section outlines our methods, including our logic behind gathering certain stakeholders, logistics planning, discussion guides, information packets, and more.

Resources we used when approaching community conversations: Example Information Packet

This packet is designed to facilitate conversation with attendees. It includes Exhibit A and B from the NC MOA, the local communities’ funding schedule (detailing when and how much each county receives annually from the settlements), a list of their already selected strategies (or a comparison of strategies chosen by neighboring counties), an example of a formal resolution signed by their county, and helpful resources for further learning.

We found these packets to be ideal for accommodating the varying levels of knowledge present at our convenings. Attendees ranged from settlement experts, local government officials, sheriffs, and doctors to concerned citizens seeking to understand more. Knowledge of the settlements varied widely, from those who had never heard of them or didn’t understand what the funds could be spent on, to DOJ experts who had facilitated the lawsuits. Given this wide range of experience, the information packets were sometimes tailored to the expected audience (e.g., if we knew only experts would be at a particular discussion, the information was adjusted accordingly).

Sample Conversations Guides

Multiple Audiences  |  Policymakers  |  General Public  |  Health Service Providers  |  Convening and Logistics

  • Event Organization: Utilized Eventbrite to organize and manage the event titled The Opioid Crisis and Abatement Settlement Funds: A Community Conversation. The event was set up with clear details and registration options on Eventbrite, accessible through this link.
  • Outreach Strategy: Leveraged our existing network and conducted thorough research to identify and connect with local leaders and community providers. This approach ensured diverse and relevant representation in the discussions.
  • Targeted Invitations: Sent personalized invitations to key stakeholders, including health service providers, community leaders, and local organizations, to encourage their participation and input.
  • Promotional Efforts: Promoted the event through multiple channels, including social media, community newsletters, and local partnerships, to maximize attendance and engagement.
  • Feedback Mechanism: Incorporated a feedback mechanism via Eventbrite and post-event surveys to gather participant insights and improve future community convenings.
  • Feel free to tweak these points based on additional details or specific aspects of your event!

To learn more specifics about the North Carolina settlements, visit:

To learn more specifics about Opioid Indicators across North Carolina, visit: