UNC Kenan-Flagler Business School

Operations Management Concentration


Operations Management studies a complex range of business activities associated with the coordination of resources and the effective delivery of value-added products and services to global customers. As firms are looking to new business models to reduce total costs, enhance revenues, and meet the increasing demands of their customer base, extending operations management globally is becoming a core competency for competing in the 21st century.

The Operations Management (OM) concentration is flexible. It is designed for students who wish to pursue career depth in the field as well as for those who intend to develop more broad-based expertise in the area as a support for careers in consulting, entrepreneurship, digital commerce, sustainable enterprise, marketing or finance. Many students take on a dual concentration - OM and another in their related areas of interest.

Members of the OM Concentration also benefit from active participation in the affiliated Operations Management Club and exemplar faculty, many of whom have substantial industry experience. After completing the OM concentration, students will have developed a portfolio of basic competencies and skills for attaining competitive advantage through operations management.


Course Offerings

Students may choose electives to fulfill the Operations Management Cluster, the Analytics Cluster, or the Application Cluster:

  • Service Operations and Revenue Management
  • Global Operations Strategy
  • Supply Chain Management
  • Operations Management Models
  • Data Analytics: Tools and Opportunities
  • Retail Operations
  • Project Management
  • Sustainable Operations
  • Design and Delivery of Healthcare Systems
  • Digital Operations
  • Strategic Sourcing
  • Marketing Analytics: Big Data & Marketing
  • Pricing
  • Retail and Channel Marketing
  • Consulting Skills and Frameworks

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