UNC Kenan-Flagler Business School

Negotiation & Power: The Art and Science of Persuading Others

Dates: June 1, 2019
Location:  Online
Program Fees:  $1,250


Developing the skill set necessary to successfully navigate the various types of negotiation, conflicts that arise during the process, and other biases or contributing factors to ultimately find a mutually beneficial agreement is critical to both personal and organizational success.

Mid to senior-level managers, directors, and functional leaders whose role involves negotiations with internal stakeholders and external partners on behalf of their team and organization.

Mid to senior-level managers, directors, and functional leaders with a minimum of 5-7 years of experience currently leading a team.


  • Distinguish between different types of negotiations
  • Identify your BATNA (Best Alternative To Negotiated Agreement) and learn how to better understand your own bargaining zone
  • Know how to create value in a negotiation by unbundling issues, shifting dialogue and asking diagnostic questions
  • Understand the influence of emotional triggers on negotiations and know how to improve your position of power during a negotiation
  • Recognize how individual differences in how people think, feel, and behave can impact negotiation
  • Understand how to effectively negotiate via a variety of platforms (i.e. phone, email or text message) and situations
  • Earn a digital certificate and badge from UNC Kenan-Flagler Business School


Alison Fragale, Associate Professor of Organizational Behavior and Mary Farley Ames Lee Distinguished Scholar
Alison has served as an instructor or consultant on leadership and negotiation for executives in numerous organizations. Her research focuses on the determinants and consequences of power, status, and influence in organizations, conflict resolution, and negotiation and verbal and nonverbal communication.

Share your contact information below to receive additional communication related to Negotiation & Power: