UNC Kenan-Flagler Business School
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Return on Self Expression

New Directions in Employee Socialization and Examples from an Indian Outsourcing Company

Wednesday, March 6, 2013, 4:30 – 5:45 p.m. EST

Featuring Dr. Bradley Staats, Assistant Professor of Operations, Kenan-Flagler Business School, The University of North Carolina at Chapel Hill

Registration $35 (free for current UNC Kenan-Flagler faculty/staff/students). Register now!

In this webinar, Dr. Staats will discuss significant implications of a new direction in the socialization of new employees as well as the impact of this approach on customer satisfaction and employee retention. Traditionally, enculturation of new employees has focused on skills training and the building of organizational identity and pride in the organization. The latest study of socialization practices in a large business process outsourcing company in India however revealed how an initial stage of socialization that emphasizes self-expression and personal identities leads to overall more beneficial outcomes for the firms. The presenter will share in-depth insights from the study and practical implications for onboarding techniques for firms around the world.

This webinar is intended for senior managers, operating managers & HR managers.

About the Presenter

Brad Staats examines how organizations build effective operational capabilities, with particular interest in the coordination problems that arise when individuals work in teams within and across organizations.  Prior to his doctoral studies he worked at a leading venture capital firm in the southeastern United States. He also worked in investment banking at Goldman Sachs and strategic planning at Dell Corporation.

Register at http://tinyurl.com/8jwz9f4

This program is part of the “Best Practices in International Business Education” webinar series presented by the
UNC Center for International Business Education and Research (CIBER) and co-sponsored by North Carolina Department of Commerce, International Trade Division.