Operations - Undergraduate Business - UNC Kenan-Flagler Business School

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Shaping Leaders, Driving Results

Operations Emphasis

The emphasis in operations management is designed to develop business professionals who possess the competencies required to identify, develop and analyze sources of value-added in the processes used to transform inputs (e.g. materials and information) into finished products and services. The courses in the operations management emphasis teaches students skills in developing robust strategies for both the manufacturing and service sectors; understanding the fundamentals of global supply chain management; and the modeling, analysis and optimization of complex systems. Multinational companies, entrepreneurs and management consulting firms are among the firms that will increasingly need to recruit students with these skills.

Undergraduate students must complete a minimum of 9.0 credit hours.

Students who plan to pursue an emphasis in operations management are encouraged to take BUSI 403, Operations Management, and BUSI 410, Business Analytical Applications, in their first semester as an undergraduate business major.

All courses in this emphasis have BUSI 403 as a prerequisite - with a minimum grade of “C.”

Required Courses (minimum 6.0 credits)
BUSI 532 Service Operations (3.0 credits)
BUSI 533 Supply Chain Management (3.0 credits)
Operations Electives (minimum 3.0 credits)
STOR 305 Decision-Making Using Spreadsheet Models (3.0 credits)
BUSI 499-20/21 Sustainable Operations (1.5 credits)*
BUS 499-24/25 Healthcare Operations (1.5 credits)*
BUSI 534 Business Modeling With Excel (3.0 credits)
BUSI 535 Operations Strategy (1.5 credits)*
BUSI 536 Project Management (1.5 credits)*
BUSI 537 Retail Operations (1.5 credits)*
BUSI 554 Consulting Skills & Frameworks (3.0 credits)
BUSI 610 Global Business Environment (3.0 credits)
BUSI 691H & 692H Honors Thesis in Operations Management (6.0 credits) (Permission of the undergraduate business program director required)

*Application and permission are needed to gain access to one of the reserved seats for undergraduates in an MBA course on the topic. Students should submit a resume and cover letter to the OTIM area chair or designate, according to instructions posted on the undergraduate business program announcement board prior to registration for the semester these courses are offered.

For students seeking to substitute study abroad or any credit earned outside of the business school, a petition to substitute an emphasis requirement must be submitted via the online request form available on the intranet. If approved, a maximum of 1 course (or 3 credit hours) may apply to an emphasis.



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