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Engagement is different from job satisfaction, research finds

The more likely they are to deliver positive experiences to customers which helps lead to higher customer loyalty and long-term customer value.

The science behind building a high-performing team

Leaders who really want to improve the performance of the teams of knowledge workers they manage should think of the process as not just an art, but a science.

Deloitte's Chair Advises Women in Business to Follow Their Passion

Sharon Allen, the chairman of the board of directors at Deloitte LLP, advised women in business to follow their passion and ensure their accomplishments are visible within their organizations at the 2011 UNC Women in Business Conference at UNC’s Kenan-Flagler Business School last month.

Alumna helps lead Time Inc. through evolving print media marketing landscape

As consumers continue to turn to the Web for news and entertainment, drawing advertisers in their wake, print media is faced with a challenge: find relevance or risk failure.

BSBA and MBA Alum Brent Callinicos, Google's Treasurer, on leading for success

Brent Callinicos, Google's vice president and treasurer, manages $35 billion in cash and his brainchild - a trading room floor to manage the firm's growing portfolio.

Hot search terms on Google can reveal hot investments, research finds

UNC Kenan-Flagler's Joey Engelberg discovered that stock ticker symbols searched for frequently on Google can forecast a bump in the company’s share price over the next two weeks.

Alum immerses himself in Kenyan sustainability project with MBAs

Ken Hines (MBA ’84) senior managing director for John Hancock’s Bond and Corporate Finance Group, accompanies 12 MBAs to Kenya for Sustainability Immersion.

Alumni from ESPN, Disney, Kraft, Wal-Mart and Eli Lilly successfully navigate marketing's uncertain waters.

Today, marketing is happening in person, online, around the world and around the clock — so brand marketers must nimbly navigate these evolving challenges. Alumni from ESPN, Disney, Kraft, Wal-Mart and Eli Lilly successfully navigate marketing's uncertain waters.

Lord Corp. taps UNC Kenan-Flagler MBAs to assess entering Chinese market

The adhesives company asked students to study how it could grow the market for its products in China.

Why you should be inciting conflict in your organization

Mabel Miguel, organizational behavior professor at UNC's Kenan-Flagler Business School, talks about how the right kind of conflict can increase cohesiveness and creativity and reduce stagnation in an organization.

New associate dean for MBA program lays out strategy for program, details leadership style

Sridhar Balasubramanian relies on his marketing background and global expertise to lead UNC Kenan-Flagler program.

Don't make the mistake of undervaluing the importance of the hiring process

James W. Dean, Jr., Dean of UNC's Kenan-Flagler Business School, talks about the stakes involved in hiring new members for your organization.

Alum opens new doors for villagers in Costa Rica

Meradith Leebrick’s (BSBA 2006) nonprofit is offering free English lessons and supporting villagers’ craft sales.

Advancing natural gas in the country’s energy strategy

Russ Porter (MBA ’90) is leading Gastar Exploration Ltd. to provide gas to customers around the nation.

Influence Without Power

Influencing people you have no power over as direct reports requires a delicate balance of creating empathy and overcoming cynicism, notes Lynn Setzer, management and corporate communication lecturer at UNC Kenan-Flagler.

How your company can succeed by winning with customers

The days of defining winning by only considering your own P&L are over. Leading B2B companies are focused on making their customers more money than their competitors and getting their fair share.

The power of powerless speech

Despite suggestions by the popular press that assertive, powerful speech is needed to seem competent and thus gain status and leadership within a group or company, this is not always true.

Alumna leans on leadership skills to motivate sales team in fluctuating housing market

 It’s not surprising that the nation’s largest homebuilder would want to hire talented team-builders. Carla Sevilla (MBA ’06), vice president of sales and marketing for the Raleigh division of PulteGroup Inc., fits the profile.

To be a Better Leader: Know Your Strengths and Use Them Effectively

Peter Romanella, associate director of leadership development at UNC Kenan-Flagler, underscores the importance of leaders identifying strengths and practicing them to be successful.

Executive Coach Insight: Effective Communication and Influence

Active listening and speaking assertively are critical factors to influencing others, yet successful communication can be one of the most significant challenges leaders face.

Innoculating Against Harsher Public Scrutiny for Mistakes as You Climb the Corporate Ladder

Alison Fragale, UNC Kenan-Flagler assistant professor of organizational behavior, talks about how everyday business mistakes are judged more harshly as leaders advance in their companies.

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