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Shaping Leaders, Driving Results

Insights for Business

Lessons from Small Retailers in Emerging Markets

Multinationals aiming to tap emerging markets such as India and Brazil should consider the different – but successful – “Just-in-Time” inventory strategy that smaller retailers have perfected in these markets.

How your company can succeed by winning with customers

The days of defining winning by only considering your own P&L are over. Leading B2B companies are focused on making their customers more money than their competitors and getting their fair share.

How product returns can boost sales and profitability

Many firms may actively discourage product returns. But this could be a costly mistake because managing product returns effectively can boost sales and profitability.

Are product returns a necessary evil?

Many firms may actively discourage product returns. But this could be a costly mistake because managing product returns effectively can boost sales and profitability.

Battle of the Brands: Brand Manager Mistakes Boosting Store Brand Market Share

Consumers opting for less expensive store brand products over their name brand competition may seem like a given in a recession. But new research has found that even when the economy is flush, store brands – or private labels like Wal-Mart’s Great Value and Target’s Up & Up – are growing their market share.

New research taps into Tar Heel basketball fan passion to study consumer options

How much is it worth to you to have a seat in the arena as Carolina competes for the NCAA basketball championship? Would you risk buying a Final Four ticket if you didn’t know whether Carolina would be one of the teams?

New research provides better way to measure global market potential

UNC Kenan-Flagler professor Jan-Benedict Steenkamp has developed a new method to compare cross-country marketing survey data.