UNC Kenan-Flagler Business School

Shaping Leaders, Driving Results

UNC Kenan-Flagler Business School

Operations Management Concentration


Operations Management studies a complex range of business activities associated with the coordination of resources and the effective delivery of value-added products and services to global customers. As firms are looking to new business models to reduce total costs, enhance revenues, and meet the increasing demands of their customer base, extending operations management globally is becoming a core competency for competing in the 21st century.

The Operations Management (OM) concentration is flexible. It is designed for students who wish to pursue career depth in the field as well as for those who intend to develop more broad-based expertise in the area as a support for careers in consulting, entrepreneurship, digital commerce, sustainable enterprise, marketing or finance. Many students take on a dual concentration - OM and another in their related areas of interest.

Members of the OM Concentration also benefit from active participation in the affiliated Operations Management Club and exemplar faculty, many of whom have substantial industry experience. After completing the OM concentration, students will have developed a portfolio of basic competencies and skills for attaining competitive advantage through operations management.

> Printer-friendly Operations Management Concentration PDF

Concentration Requirements

OM students must complete a total of six (6) courses. At least four of these courses must be selected from the three clusters below of which at least 1 course from each of the three clusters must be selected:

Operations Management Cluster covers the strategic capabilities afforded by the integration with customers and suppliers.

  • MBA 708, Service Operations Management
  • MBA 709A, Operations Strategy
  • MBA 711, Supply Chain Management

Analytics Cluster covers the decision-aiding and analytic tools for the optimization of material, information, and financial flows necessary to effectively coordinate business activities that are geographically dispersed.

  • MBA 701, Management Science Models
  • MBA 705, Operations Management Models
  • MBA 706, Data Analytics: Tools and Opportunities

Application Cluster covers areas such as project management, new product development, knowledge and innovation management, sustainability, quality, e-operations, healthcare operations, and other best practices.

  • MBA 708A, Retail Operations
  • MBA 710, Project Management
  • MBA 713, Sustainable Operations
  • MBA 898, Design and Delivery of Healthcare Systems

Two (2) additional electives courses can be taken from any of the above cluster courses and/or from the following list of Electives:

Elective Courses

  • MBA 743, Customer Relationship Management
  • MBA 748A, Marketing Analytics
  • MBA 753B, Retail and Channel Management
  • MBA 760, Pricing
  • MBA 790A, Renewable Energy: Project Development and Finance
  • MBA 826B, Consulting Skills and Frameworks
  • MBA 897, Current Topics in Healthcare

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